TCN, Inc.

A group for clients and friends of, and those interested in, TCN Broadcasting, a Voice Messaging and Hosted Dialing company.

Location: Worldwide.
Members: 279
Latest Activity: May 29



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Comment Wall

Comment by Nate on January 20, 2009 at 7:49pm
New features

1. Multiple Rotating Caller ID's

A Broadcast may now have 1 of up to 10 possible phone numbers that will display as the Caller ID of the person receiving the call. Numbers are rotated for each attempt in a round robin fashion.

2. Caller IDs and Linkback numbers that are used are saved in editable save lists.

3. Report Filtering and Ordering can be applied on an Automated Report Job

4. A file can now be automatically zipped in an Automated Report Job

5. The Report File Name can be customized .
a. Broadcast Group Number.
b. Contact Group Name.
c. Current Date/Time.
d. Report Template Name.
e. Custom Text.
f. And SOON the Broadcast Description (includes contact list name - message template name). Not yet.

6. Soon the File name will go in the Subject line of the email on and Automated Report job. Not yet.
Comment by Nate on April 27, 2009 at 12:54pm
Our newest features.

Agent portal and web based Predictive dialer.

Local caller ID feature
Comment by Tony Pinto on April 27, 2009 at 1:07pm
What kind of platform are you running your web-based dialer on?
Comment by Nate on April 27, 2009 at 1:18pm
Hi Tony,

I know that maybe a little vague. TCN runs on proprietary custom software.
Comment by Tony Pinto on April 27, 2009 at 1:20pm
How do you deliver that proprietary software to the web? Java? PHP? .NET?
Comment by Cory Newson on April 27, 2009 at 1:24pm
In House Predictive Dialer Systems be warned..... Pretty Ripping Technology
Comment by Nate on April 27, 2009 at 1:28pm
The front end is mostly Java.
Comment by Tony Pinto on April 27, 2009 at 1:30pm
That's what I figured. Thanks for clarifying. We're currently using five9, which is also Java-based.
Comment by Tony Pinto on April 27, 2009 at 1:35pm
Why don't you shoot me a quick message outside of this forum and we'll take it from there.
Comment by Neal Cropper on April 27, 2009 at 5:03pm
Congrats guys. Looks like you have taken a great system and made it better. Kudos to the team.


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