St. George, UT—TCN Inc. announced today the release of its Preview Dialing functionality. Preview Dialing enables call agents to view the call history of the customer being dialed before connecting the call. This functionality improves the quality of the agent-customer interaction and a call center’s ability to comply with all state and federal laws.

TCN’s clients use its on-demand cloud-based virtual…

St. George, UT—TCN Inc. today announced a partnership with The Computer Manager, Inc., a leading Washington-based debt collection software company that produces Debt$Net® Collection Software.  The partnership will enable Debt$Net® users to utilize TCN web-based telephony services that are integrated with Debt$Net® Collection Software.

Debt$Net® users will now be able to utilize TCN’s leading customer contact technologies directly from the Debt$Net® interface. This integration…

MUNCIE, IND, JULY 12, 2011—New cloud-based telephony services streamlined expressly for Ontario Systems accounts receivable software will be offered through a partnership announced today by Ontario Systems and TCN Broadcasting. The new services will be marketed as GCFlex, and will complement the company’s Guaranteed Contacts™ premise-dialer products.

By partnering with TCN, a leading telephony provider, Ontario Systems will offer its clients innovative new technologies in a flexible,…

Running a nimble and innovative technology company can be a lot like caring for a gaggle of growing children: one must constantly buy new clothes to accommodate gangly and growing limbs. In this analogy, the clothes are a company’s website.

The analogy holds: like clothes, a website should accurately portray its owner’s personality. It should pay proper respect to the prevailing styles. And it should keep up with all the physical and intangible changes since the last round of…