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Michelle Dunn
  • Female
  • Plymouth, NH
  • United States
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CEO, writer, columnist

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Wesley Alford and Michelle Dunn are now friends
yesterday
Discussion of pro's & con's about virtual collections and how it can help your business. Share your success and pitfalls regarding virtual collections.
August 19
Discussion of pro's & con's about virtual collections and how it can help your business. Share your success and pitfalls regarding virtual collections.
August 18
Discussion of pro's & con's about virtual collections and how it can help your business. Share your success and pitfalls regarding virtual collections.
August 15
Preparing for my two presentations tomorrow at The Entrepreneurial Exchange - Limiting Credit Risk
August 15
How I landed a story on CNN & get quoted in the Wall Street Journal http://ning.it/9MxyEd
July 17
CNN Money- Confessions of former debt collectors http://ning.it/cJ1T4p
July 16
Did an interview with CNN Money - very exciting!
July 14

Profile Information

Corporate Title
CEO, Writer
Company
American Credit & Collections Association LLC
City, ST
Plymouth NH

Professional Collection Education Tools

The Collecting Money Series by Michelle Dunn

Fair Debt Collection Practices Act - 5 day E-course

How to get your Customers to Pay - 5 day E-course

The Debt Collectors Collection Training System includes consulting, e-course, e-book, Success Sheets, free monthly newsletter.


Visit American Credit and Collections Association

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Michelle Dunn's Blog

Michelle Dunn

Health Insurance Collections

Michelle,



What are my rights if I am fighting an insurance claim? My health insurance company will not cover the costs of a hospital bill that SHOULD be covered and I am fighting the claim with the insurance company. However, the
hospital has turned it over to a collection agency, how does this work?





Carole





Carole,



Up to 51% of us get billed fo

Continue

Posted on April 26, 2010 at 1:54pm —

Michelle Dunn

What if my small business can't pay?

Michelle,


I own a small business in California. We purchased some product from a company in New Jersey. We did not sign a contract or agreement of payment terms.




This company has hired a law firm to collect the debt that is outstanding of $7000.00 an

Continue

Posted on April 17, 2010 at 4:59pm —

Michelle Dunn

Marketing Opportunity for your business

Like you, I'm forever looking for ways to promote my business as
easily, economically, and uniquely as possible so it doesn't get in the
way of doing the part of my business I love most. I am especially looking at ways to do this now in this bad economy.




Wait 'til you see a solution I discovered. This is probably the easiest
promotion you'll ever do, since your colleagues are marketing your
business for you, positioning yourself as a leading expert in your
field in the process.
Continue

Posted on April 17, 2010 at 10:24am —

Michelle Dunn

Starting a Collection Agency

Michelle,




Where can I can find quality information on how to purchase debt and start a collections agency? I would like to get information such as typical operating costs, rate of return, types of debt with best chances being collected, etc. I
apologize if my question is a bit vague, I don't have much working
knowledge in this industry. - Ja

Continue

Posted on April 14, 2010 at 7:04am —

Michelle Dunn

Social Networking

In 2010 I am stepping up my online presence, and attending more virtual events and joining and networking on social networks to save on expenses and travel.

If anyone wants to connect on other social networks, please join me on

LinkedIn:

http://www.linkedin.com/in/creditmd

Twitter:
http://twitter.com/DunnMich

Posted on March 12, 2010 at 11:32am — 2 Comments

Comment Wall (6 comments)

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At 11:31am on March 12, 2010, Michelle Dunn said…
If anyone wants to connect on other social networks, please join me on

LinkedIn:

http://www.linkedin.com/in/creditmd

Twitter:
http://twitter.com/DunnMich
At 7:49am on August 1, 2008, JJ Hornblass said…
Sure, but there are two aspects of this which are interesting. The first is that the rumors center on a technology company, and second that Touchstar went public to deny them. Maybe there is a backstory here?
At 10:18am on July 31, 2008, JJ Hornblass said…
Michelle, Did you see the news from Touchstar last week on what the company called the "spreading [of] false and disparaging statements" about the company by its competitors?

Here's what the CEO said in a statement:

“TouchStar’s sales and support teams have been told by several clients and prospective clients that a handful of people are spreading false and disparaging statements about TouchStar. TouchStar has made several significant and healthy changes in 2008. We properly adjusted for redundancies gained from prior acquisitions and we built a better business model based on lessons we learned as we grew. I am not surprised that a few competitors have tried to use unprofessional tactics because TouchStar’s market share continues to grow.”

What do you make of all this, Michelle? What are you hearing?
At 8:14pm on July 19, 2008, Steve Taylor said…
Thank you for inviting me , Michelle.
At 9:28am on July 15, 2008, Neal Cropper said…
Hey Michelle thanks for accepting my invite. I thought you might like to check out this new portal. Lets see how successful it becomes.
At 9:10am on July 15, 2008, JJ Hornblass said…
Thanks for joining the site, Michelle. I look forward to your active participation!
 
 
 
 

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