"Bravo Wesley! I am not surprized to learn that you have joined another agency.   Really glad that it all worked out for you. Thanks for the update.   Good to hear from you, Susann"

"I just happened to see your post William. I am a professional collection agency consultant and turn around specialist. My best professional advise is to not buy debt as a new agency. You tie up your capital and the risk is unacceptable for too…"

"Oh thank God! and thank you for the correction Debbie. I was stymied how it was possible."

"Wes, tell DCS that I would be happy to come in and charge them an exhorbatant amount of money to get their people performing at a sustained peak level...without lawsuits, or valid complaints. Recovery would go up exponentially and I would look like…"

"Allow me to make a suggestion...invest in a little book called the "One Minute Manager" written some time ago. It's basic premise is...catch them doing something "right". Focus your attention not on fines, but rewards for…"