All Blog Posts Tagged 'agencies' (13)

Unscripted: How Can an Agency Improve its Operations?

Operation improvement is one of the top issues that will be addressed at next week’s Collection Technology Summit. So to preview some of this coverage, The Source spent time with Jeremy Mapes, managing member of Mapes, LLC and a panelist at the Summit, a while back to hear his perspectives and suggestions on this issue. Below are highlights from that conversation: The Source: What areas… Continue

Added by Mary Wisniewski on January 6, 2010 at 4:00pm — No Comments

Agencies Expect Their IT Spending to Inch Higher in 2010

As its equipment was failing earlier this year, Carrollton, Texas-based collection agency Credit Management LP knew it needed an IT overhaul. The first step taken months ago by Credit Management, which operates as The CMI Group? Hiring Jeff Richardson as its new director of IT and tasking him to devise a strategic two to three year technology plan for the agency. “… Continue

Added by Mary Wisniewski on December 9, 2009 at 9:30am — No Comments

Deadline Nears for Collection Technology Excellence Awards

With the deadline only two weeks away, now is the time to nominate collection agencies and law firms for the 2010 Collection Technology Excellence Awards, which celebrate contributions to the collection sector, with a particular focus on IT excellence. Executives or companies may be nominated for their: - Innovative technology strategy; - Roll out time; and - Customization of product. The winners will be presented by CollectionTechnology.net at the Collection Technology Summit and on Collecti… Continue

Added by Mary Wisniewski on December 9, 2009 at 9:00am — No Comments

Nominate Best Agencies for Excellence Awards

CT.net members are invited to nominate collection agencies and law firms for a 2010 Collection Technology Excellence Award. To make your nomination, click here. The awards recognize the companies that have made the greatest contribution to the collection industry in 2009, with a particular focus on IT excellence. The winners will be determined from your nominations, our research and feedback from o… Continue

Added by Mary Wisniewski on November 24, 2009 at 12:23pm — No Comments

RMI Consulting LLC is admitted into the International Association of Commercial Collectors

RMI Consulting LLC is admitted into the International Association of Commercial Collectors MI Consulting LLC gets another big honor. It is now a member of the world's largest commercial collection trade association. Press Release November 19, 2009 RMI Consulting LLC, (RMI) is pleased to announce they we are now a certified member of the International Association of Commercial Collectors (IACC), the world’s largest commercial collection trade association which is comprised of more than 240 col… Continue

Added by Marc Davenport on November 20, 2009 at 11:30am — No Comments

Nominate Best Agencies for Excellence Awards

Added by Mary Wisniewski on November 5, 2009 at 3:30pm — No Comments

RMI Consulting LLC (RMI) appoints Vice President of Recovery Services

RMI Consulting LLC Executive Change: RMI Consulting LLC (RMI) appoints Vice President of Recovery Services Press Release October 5, 2009 RMI Consulting LLC (RMI) is pleased to announce the addition of Victor M. Bonner, II to the company's Management Team. Mr. Bonner will serve as Vice President of Recovery Services and will work in our Houston, TX office where he will report directly to Marc Davenport, President of RMI. Prior to joining RMI, Mr. Bonner was the Manager and head Paralegal at t… Continue

Added by Marc Davenport on October 5, 2009 at 9:00am — No Comments

NY AG Files Criminal Charges Against 12 Collectors

New York Attorney General Andrew M. Cuomo today announced he filed criminal charges against 12 employees of several Buffalo-area debt collection companies. The employees allegedly posed as law enforcement officials and threatened to have consumers thrown in jail unless they immediately paid off the debts that they supposedly owed. The individuals charged were: Tina Almond, 30, of Marsdale Road, Cheektowaga Marcus Brown, 32, of Hoyt Street, Buffalo Andrew Brzyski, 25, of Mary Lou Lane, Depew Bo… Continue

Added by Mary Wisniewski on September 30, 2009 at 10:30am — 3 Comments

Top Collection Agencies, Debt Buyers Ranked

Collections & Credit Risk magazine unveiled the 2009 top industry rankings in its August/September issue. These rankings come from the magazine's annual Industry Rankings survey. Here is part of the magazine's findings: Top 10 Collection Agencies (dollars in thousands): 1. NCO Financial Systems Revenue 2008: $1,500,000 2. GC Services LP $382,121 3. iQor Inc. $344,900 4. Coface Collections North America Inc. $14… Continue

Added by Mary Wisniewski on August 27, 2009 at 9:30am — 1 Comment

Worthy Read: Higher Collectability for Some Agencies

More accounts, less collectability is the cry of most of the collection world, but The Wall Street Journal highlights three agencies that are collecting more debt this year. Brendan Conway writes: “Compared with last year, Portfolio Recovery Associates Inc. and Encore Capital Group Inc. collected 13% and 10% more consumer debt, respectively, in the most recent quarter, a time when many other holders of bad debt suffered. Analysts at IBISWorld say industry revenue is expected to fall… Continue

Added by Mary Wisniewski on June 25, 2009 at 9:00am — 3 Comments

Three Agencies to Pay $245k in NY Fines

Three New York agencies have agreed to "substantially" reform their business practices to become fully compliant with debt collection laws and are paying $245,000 to the state in penalties and fines in a settlement agreement with the state of New York, Attorney General Andrew M. Cuomo announced today. The three agencies are: Creditors Interchange Receivable Management, LLC; Capital Management Services, LP; and Tri-Financial, LLC. "We will continue to investigate the myriad deceptive practices t… Continue

Added by Mary Wisniewski on June 2, 2009 at 2:30pm — 5 Comments

EXCLUSIVE: The Color of Green: Why Collection IT Units Are Becoming Eco-Friendly

The crippled economy is encouraging American companies to employ green IT practices. That includes collection companies. “We are going green because it’s the right thing to do,” said Steve Bressler, CIO at collection agency Plaza Associates, during last January’s Collection Technology Summit. “And we’re saving money.” One of Plaza’s initiatives included “virtually eliminating” paper-based reports by delivering them through e-mail in either PDF or Excel formats. The New York-based agency also b… Continue

Added by Mary Wisniewski on February 25, 2009 at 9:00am — 4 Comments

Ancillary Income a Challenge for Agencies

How can healthcare collection agencies weather the economic storm. That's the question asked in a recent blog on InsideARM by Michael Klozotsky. Klozotsky argues that the ARM industry should "augment the products and services they currently provide." He offers at least one idea: "For example, experienced ... in protecting sensitive consumer information, a collection agency alre… Continue

Added by JJ Hornblass on October 31, 2008 at 11:34am — No Comments