When I talk to potential clients, I find myself explaining what my company, AK Collections, is all about. Often, people think I’m a collection agency. In fact, I am not at all similar to a collection agency.
I handle my client’s collection calls, acting like an extension of my client’s business. I work with their customers, collecting monies owed my clients.
My intention is to spare the client-customer relationship so the two can continue to do business on open credit.
I am tenacious on behalf of my clients. After all, they pay me to do just this. But I do not threaten or intimidate their customers.
Unfortunately, there are times I have to turn a customer over to a collection agency. At that point, I’m no longer looking to save the account or work with them any longer. (It makes sense. And it is a better use of my clients’ dollars.)
See the difference?
For my clients, it’s like having another employee in their office.
And I treat my clients like I’m in their office, giving them 110% percent.
If I need to visit a customer, I will do that if at all possible. I don’t charge upfront fees. And if I see ways to improve my client’s aging, I will make suggestions.
What do you need?
Not every client wants a full-time collector. In fact, some clients just want advice.
If that’s you, I am happy to provide consulting services.
I can review your aging and the procedures of your collections department, make suggestions, and help put my proven collections procedures in place in your business.
For more information, please contact me at 845-928-6299 or e-mail me at: alan.kula@akcollectionsservices.com.Visit my site: www.akcollectionsservices.com
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