NCO Plans Call Center in West Virginia

NCO Group is planning a 150-seat call center in Charleston, W.V., according to published reports.

Initially, the center will open with 35 employees handling customer service calls for Mountaineer Gas Co. Another 115 reps will then be hired to handle calls from other NCO accounts. The remaining 15 employees will work in other capacities. It is unclear whether NCO will use the new call center to collect debts, according to the report. Mountaineer Gas, however, has an existing contracts with other collection agencies to manage its accounts receivables.

The call center is expected to open in January.

NCO has begun advertising jobs in the area, offering $9 per hour.