TCN Releases Web-Based Predictive Dialer and Unveils Agent Gateway

The producers of The Economic Report are pleased to announce that TCN Broadcasting will be featured in an upcoming segment on topics, trends and issues related to “Taking Your Business to the Next Level” as part of the show’s Telecom Solutions for the 21st Century series.

As global competition increases and companies strive for differentiating factors to set themselves apart, they're often seeking better technology and professional services that will make a difference to their bottom line. TCN Broadcasting was chosen to participate in the segment because of their innovative approach to providing such technology and service.

As a leader in the Voice Broadcasting industry since 1999, TCN Broadcasting is recognized worldwide as the preeminent global provider of on-demand, end-to-end Interactive Voice Communication (IVC) solutions. Their cutting-edge communication technology has rendered expensive hardware, subscription software and crowded call centers obsolete.

"Telecommunications technologies are currently undergoing an unprecedented revolution that is leveling the playing field across contact and call center verticals on a global scale," says Terrel Bird, President & CEO of TCN Broadcasting. "The emerging Software as a Service (SaaS) model promises companies of any size access to the most cutting edge technologies that were once the domain of only very large organizations. The overall cost of ownership is practically leveled."

Automotive, collections, medical, education, marketing, political and software industries can contact and interact with thousands of customers in minutes using a single computer with Internet access. Users log on to a secure account on TCN’s website, upload or create a custom call list, select a custom, professional message and initiate the automated calls. They can also create custom dial plans using TCN's newest ground-breaking technology, P3 Conditional Dial Strategies, wherein successive call attempts are automatically initiated based upon user preference. Companies can ask customers to press number keys to connect to many different departments within the company, or to respond to layered surveys and make automated payments.

TCN's technologies are currently available in North and South America, Asia, and Europe.

Comment by Neal Cropper on April 29, 2009 at 12:17pm
Great video guys. I look forward to seeing you in July at the ACA conference.
Comment by Matthew Hunter on May 18, 2009 at 3:55am
Might also consider the Hello Hunter TeleDialer and PhoneCast solution for Agent-based Hosted Predictive Dialing & Voice Broadcasting

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