GETTING TO KNOW JOSE GIRON OF STATE COLLECTION SERVICE
- Has there anyone who ever got their start in the industry by negotiating a great settlement with a debt collector? Talk about being born to do something. Jose Giron has a great origin story about how he came to work in the ARM industry, but his commitment, determination, and ability are what have propelled him up the ranks. Read on to learn more about Jose, the important life lesson he has learned from fishing, and why indulging in many flavors is always better than limiting yourself to just one.
- More details here.
JUDGE DENIES MTD IN FDCPA CASE OVER REPORTING OF DEBT
- A District Court judge in California has denied a motion to dismiss filed by a collection operation in a Fair Debt Collection Practices Act case on the grounds that furnishing information about a debt to a credit reporting agency constitutes debt collection activity, but did grant motions to dismiss for two officers of the operation that were also named in the lawsuit.
- More details here.
INDIANA APPEALS COURT OVERTURNS RULING FOR DEFENDANT IN FDCPA CASE
- The Indiana Court of Appeals has reversed a lower court’s summary judgment ruling in favor of a defendant in a Fair Debt Collection Practices Act case, determining that the defendant should not have been allowed to invoke the FDCPA’s bona fide error defense.
- More details here.
CFPB ORDERS ONEMAIN TO PAY $20M IN FINES, PENALTIES
- The Consumer Financial Protection Bureau yesterday announced a consent order with OneMain Financial that will see the company pay $20 million in fines and restitution to consumers after it was accused of deceiving borrowers into signing up for additional products and failing to refund interest charges for 25,000 customers.
- More details here.
WORTH NOTHING: Here are the names that are going to be used for this year’s hurricanes … Eight “gross” foods that nutritionists say we should eat more of … Disaster experts share the items that belong in your survival kit … A psychologist explains when you should not trust your gut … Helping you prepare for National Donut Day, which is coming up tomorrow … The 10 best cities in the United States to buy a house … Everything coming and going from Netflix, Max, and Amazon Prime Video in June … Highlights from this year’s commencement addresses.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.