SUPREME COURT AGREES TO HEAR ARGUMENTS IN FCRA CASE
- Four years after initially denying a petition to hear arguments in a similar case, the Supreme Court has agreed to hear arguments in a Fair Credit Reporting Act case that seeks to determine whether the federal government can be held liable for misreporting information to the credit reporting agencies.
- More details here.
N.Y. ASSEMBLY PASSES BILL PROHIBITING REPORTING OF MEDICAL DEBTS
- The New York legislature has passed a bill that would prohibit medical debts from being reported to credit reporting agencies, while also requiring that any collection entities which purchase or collect on medical debt are held to the same standard. The bill now proceeds to Gov. Kathy Hochul for her signature or veto.
- More details here.
OBSERVE.AI RELEASES LLM FOR CONTACT CENTERS
- While the world is going ga-ga over Large Language Models like ChatGPT and Bard and what they can do, the accounts receivable management industry has largely been on the sidelines and slow to adopt the technology, over fears that information put into the models can then be shared with others around the world, creating significant third-party disclosure risks. A company yesterday announced the release of a Large Language Model for the contact center industry, which was trained on redacted data and stores customer account data in dedicated storage partitions.
- More details here.
21 COMPANIES SEEKING COLLECTION TALENT
- Someone is looking for a Collections Team Manager and someone else is looking for a Dialer Coordinator. Two companies are looking for Directors of Collections. And see what collection jobs Transworld Systems, Harley-Davidson, and Best Egg are looking to fill in this week’s job listing post.
- More details here.
WORTH NOTHING: A pet tortoise, missing for two years, has turned up just a few miles from where it went missing … The one condition that Adele needed to buy a mansion from Sylvester Stallone … Red flags to be on the lookout for if you’re worried about your team being burned out … The different tactics that companies are trying to get employees to want to come back to the office … Why reading the fine print of contracts is important … The favorite models of the “Car Mom” and advice on how to buy a vehicle … You don’t even need an address to order from Domino’s anymore … The best type of music to listen to if you are trying to focus and concentrate.
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