Judge Partially Grants Motion for Attorney’s Fees Against Plaintiff in FDCPA Case
- A plaintiff is going to have to work hard to demonstrate that she was involved in filing a Fair Debt Collection Practices Act case against a collection operation and that she had a valid basis for the claims, according to the ruling from a New Jersey judge. The judge declined to sanction the plaintiff’s counsel, ruling the section of the FDCPA that allows for a court to award a defendant attorney’s fees only applies to the parties of a lawsuit and not against their counsel or former counsel.
- More details here
Retaining New Hires in the Collection Industry: A Blend of Flexibility, Engagement, and Support
- In the fast-paced and often high-pressure world of today’s collection industry, retaining new hires is a multifaceted challenge. Companies are increasingly recognizing the need to blend flexibility, engagement, and support to keep their workforce motivated and productive, experts discussed during a recent webinar that was sponsored by Peak Revenue Learning.
- More details here.
DoE Launches New Plan to Hold Student Loan Servicers More Accountable
- The Department of Education has announced a new plan to hold student loan servicers accountable for not harming individuals with stiff penalties that the department has already shown it is willing to put into practice.
- More details here.
Compliance Digest – November 13
- Important insights on four new cases that were recently decided, and context on what three regulators are doing are included in this week’s Compliance Digest, with comments from Brit Suttell, Laurie Nelson, Caren Enloe, Stefanie Jackman, Jessica Klander, Loraine Lyons, and Lauren Burnette.
- More details here.
- This series is sponsored by Bedard Law Group
WORTH NOTING: Six movies that deserve to have a sequel … Why you may want to avoid using your words to calm a grumpy child … Affordable vacation ideas in the year ahead … How CVS is fighting back against thieves stealing toilet paper and paper towels … The five drinks most recommended at Starbucks, according to customer reviews … How to get free donuts from Krispy Kreme today … How people are juggling multiple jobs for big salaries … Just how much Jimbo Fisher is going to get paid by Texas A&M not to coach.
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.