Getting to Know Joel Blackburn of Cornerstone Licensing
- There are people who find their calling and there are people whose calling finds them. Joel Blackburn is in the latter group, but as far as the industry cares, it doesn’t matter how he got here, just that he made it and has stayed for 14 years. Perhaps we can thank the influence that music and his family and his faith have had on getting him here and keeping him here. Read on to learn more about Joel, why he loves going into the office, and how a serendipitous meeting at a fast food restaurant landed him in the ARM industry.
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- This series is sponsored by TEC Services Group
Judge Denies Defendant’s MJOP in FDCPA Case Over Tax Debt
- What constitutes a debt? The definition seems to change by the day. A District Court judge in Connecticut has denied a defendant’s motion for judgment on the pleadings, ruling the debt in question does meet the Fair Debt Collection Practice Act’s definition of a debt and that the suit should proceed.
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Judge Denies MTD, Rules Credit Union Meets WVCCPA Definition of ‘Debt Collector’ in Convenience Fee Case
- A District Court judge in West Virginia has denied a motion to dismiss filed by a credit union that is facing a class-action lawsuit for violating the West Virginia Consumer Credit and Protection Act by charging a $5 fee to make payments over the telephone, ruling the credit union is a debt collector under the statute.
- More details here
CFPB Issues Guidance Over ‘Free’ Money Transfers, Claims of How Fast Funds Are Available
- The Consumer Financial Protection Bureau yesterday issued guidance warning remittance transfer providers that falsely advertising the speed or cost of sending money can violate federal law, and that these provisions don’t just apply to the traditional providers of international money transfers, but to digital wallets that offer the capability to send money from the United States.
- More details here
WORTH NOTING: What life is like for Nick Saban these days, now that he is retired … What employees are looking for in their post-pandemic offices … Ten tricks to help you wake up earlier … How much average Americans have in their checking accounts … Predictions for the upcoming Major League Baseball season, which starts today … The income that a family of four needs to live comfortably in 20 major U.S. cities … What it’s like when you’re allergic to just about everything … Do statues have dignity?
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.